Optimize Your
Field Operations

Installation services and solutions that augment your workforce and deliver better business insights.


0 +%

of Major Telecom Operators

Serving 50+%
of Major Telecom Operators

FTTH Installations Completed Daily
Wireless Projects
Average Improvement
in ROI
0 %
Combine Expertise and Solutions for Optimal Performance

For maximum team performance, you need two things: the right talent and the right tools. That’s why we provide both.

Using a consultative approach honed by years of experience, we’ll provide highly-skilled field service technicians, and innovative operational support system software, or a hybrid combination of both to help you get the most out of your workforce.

Our Proprietary SaaS Tools Can Give You The Edge

Industries We Serve



case study

Tier 1 Telecom Carrier Reduces CPE Return Cycle Time by

0 %
0 M

Customer’s Broadband Subscribers

$ 0 B

Customer’s Annual Revenue


  • CPE returns from customers were taking greater than 35 days to go through the traditional reverse logistics process

  • High no fault found (NFF) returns were negatively impacting profitability


  • Implemented Triage WipIT™ solution to automate specific work instructions, test procedures, cosmetic standards, and materials usage

  • Triage co-located resources were integrated within customer field offices and cross docks for process optimization

  • Created innovative and flexible reverse logistics solutions to improve ROI


  • Average cycle time was reduced from over 35 days to 2 days

  • Eliminated 19 out of 35 touchpoints

  • Reduced transportation costs and increased inventory turns

“Our team’s commitment to innovation and problem solving created a strong environment of collaboration with client, and enabled us to reduce total number of touchpoints and improve ROI.”

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Experience the Triage Difference

Contact us to learn how our ICT solutions can help you transform your business.

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