telecommunications

Optimize Your
Field Operations

Installation services and solutions that augment your workforce and deliver better business insights.

Serving

0 +%

of Major Telecom Operators

Serving 50+%
of Major Telecom Operators

0
FTTH Installations Completed Daily
0
Wireless Projects
0 %
Average Improvement
in ROI
Combine Expertise and Solutions for Optimal Performance

For maximum team performance, you need two things: the right talent and the right tools. That’s why we provide both.

Using a consultative approach honed by years of experience, we’ll provide highly-skilled field service technicians, and innovative operational support system software, or a hybrid combination of both to help you get the most out of your workforce.

Our Proprietary SaaS Tools Can Give You The Edge

Industries We Serve

Telecom

Technology

case study

Tier 1 Telecom Carrier Reduces CPE Return Cycle Time by

0 %
0 M

Customer’s Broadband Subscribers

$ 0 B

Customer’s Annual Revenue

Problem

  • CPE returns from customers were taking greater than 35 days to go through the traditional reverse logistics process

  • High no fault found (NFF) returns were negatively impacting profitability

Action

  • Implemented Triage WipIT™ solution to automate specific work instructions, test procedures, cosmetic standards, and materials usage

  • Triage co-located resources were integrated within customer field offices and cross docks for process optimization

  • Created innovative and flexible reverse logistics solutions to improve ROI

Solution

  • Average cycle time was reduced from over 35 days to 2 days

  • Eliminated 19 out of 35 touchpoints

  • Reduced transportation costs and increased inventory turns

“Our team’s commitment to innovation and problem solving created a strong environment of collaboration with client, and enabled us to reduce total number of touchpoints and improve ROI.”

Patricia Dominguez CEO, Triage-Partners

Experience the Triage Difference

Contact us to learn how our ICT solutions can help you transform your business.

Let’s Get in Touch