Effective date: December 23, 2024
Triage Partners, LLC (“Triage Partners,” “we,” or “us”) respects your privacy and is committed to protecting it through compliance with this policy. This privacy policy describes the information we may collect when you use our website, triage-partners.com (the “Website”) or our products or services, including our cloud-based or on-premise applications (“Apps”), or when you provide information to us, and our practices for handling that information.
This policy does not apply to information collected by any third party, including through any third-party mobile application or website or any content (including advertising) that may link to or be accessible from the Website.
Please read this policy carefully. By accessing or using our Website, products, or services, or by providing information to us, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy, below). Please check this policy periodically for updates.
We collect, and have collected in the past twelve months, the following categories of personal information to sell products and services, to comply with legal requirements, in the course of our hiring and employment practices, or otherwise to operate our Website and business:
| Category | Examples |
|---|---|
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Identifiers. |
Real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. |
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Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). |
Any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. |
|
Protected classification characteristics under California or federal law. |
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
|
Commercial information. |
Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
|
Internet or other electronic network activity information. |
Browsing history, search history, and information on a consumer’s interaction with a website, application, or advertisement. |
|
Geolocation data. |
Physical location or movements. |
|
Sensory data. |
Audio, electronic, visual, or similar information. |
|
Professional or employment-related information. |
Current or past job history or performance evaluations. |
|
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). |
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
|
Inferences drawn from other personal information. |
Profile reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
|
Sensitive personal information |
(1) Personal information that reveals: (A) a consumer’s social security, driver’s license, state identification card, or passport number; (B) a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (C) a consumer’s precise geolocation; (D) a consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership; (E) the contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; or (F) a consumer’s genetic data. (2) (A) The processing of biometric information for the purpose of uniquely identifying a consumer. (B) Personal information collected and analyzed concerning a consumer’s health. (C) Personal information collected and analyzed concerning a consumer’s sex life or sexual orientation. |
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to us on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use this Website, and do not provide us with any information about yourself. If you believe we might have any information from or about a child under 16, please contact us (see Contact Information, below). California residents under 16 years of age may have additional rights regarding their personal information (see Your California Privacy Rights, below).
We collect the above categories of information directly from you when you provide it to us, automatically as you use our Website, and from third parties, such as our business partners.
You may choose to provide us information when you use our Website or interact with us. For example, when you fill out a form on our Website or register for or attend one of our events, we may collect your name, mailing address, email address, telephone number, and other information you provide to us.
If you contact us through our chat feature, we may monitor and retain the chat conversation, including, without limitation, for training purposes. We may use contact and other information you provide in the chat to provide you with information you requested about our products and services. Please do not use the chat feature if you do not wish to have your chat conversations monitored and retained.
As you use our Website, we may use automatic data collection technologies, such as cookies, to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website and information about your computer and internet connection, including your IP address, operating system, and browser type. When you call us, or when we call you, we may collect your voice by recording the phone call.
The information we collect automatically helps us improve our Website and deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We may collect your information from third parties, public sources, or other individuals. For example, we may receive information about you from our business partners related to your registration for an event or from other third parties where you have expressed an interest in Triage Partners’ products (such as by downloading a Triage Partners digital asset or giving consent to receiving marketing materials). We also use third parties for reporting and analytics to measure the effectiveness of our Website and marketing efforts and identify areas for improvement.
We may combine information we collect from third parties with information you provide us to update, expand, or provide you with tailored information regarding our products, services, and events. We may also collect information about you where you have made it publicly available.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
If you opt in to receiving SMS text messages from us, we do not share or sell your telephone number with third parties or affiliates without your consent. You can expect to receive SMS throughout the hiring process, which may include appointment reminders, marketing communications and special offers. Messaging frequency may vary. Message and data rates apply and you may opt out at any time by responding “STOP”. For assistance, text “HELP” or contact us (see Contact Information, below).
Otherwise, we may disclose information:
In visiting or using our Website, or in using our products or services, you may be asked to provide your information to one of our third-party service providers. Also, our Website may link to the websites of other companies or organizations not affiliated with or controlled by us, and some content or applications on our Website are served by third-parties. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our Website or when you navigate to their websites. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control the privacy practices of third parties. For example, we do not control whether or how third parties may use your information or may use tracking technologies with respect to your information. If you have any questions about a third party’s privacy practices or about an advertisement or other targeted content or how any third party may collect or use your information, you should contact the responsible third party directly.
If you would like to review and request any changes to your personal information on file with us, you may direct the request to us in writing at the address or email address stated below (see Contact Information, below). We may not accommodate such a request if we believe compliance with the request would violate any law, regulation, contract, or other legal obligation or cause the information to be incorrect. We reserve the right to deny, in our sole discretion and for any reason, any request to review, change, delete, or otherwise access any information in our records if we are not legally required to comply with the request.
Under certain conditions, certain states’ laws in the United States provide their residents with rights to:
Nevada provides its residents with a limited right to opt-out of certain personal information sales. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
To make a request regarding any of the above-described matters, please contact us in writing at the address or email address stated below (see Contact Information, below.) To appeal a decision regarding a request, please contact us in writing at the address or email address stated below (see Contact Information, below).
Due to the size or nature of our business, or for other reasons, it’s possible we are not subject to the above-described laws. We reserve the right to deny any request if we are not subject to any legal requirement to comply or if applicable law permits us to deny the request.
This portion of the Privacy Policy, “Your California Privacy Rights,” applies only to individuals who live in California. We adopt this notice pursuant to the California Consumer Privacy Act (the “CCPA”) and other California laws identified below. Terms defined in the CCPA have the same meaning when used in this portion of the privacy policy.
The categories of personal information collected from California consumers, the sources of collection, the business and commercial purposes for which the information will be used, and the categories of third parties to whom we disclose the information are disclosed in the above sections of this privacy policy.
In the preceding twelve months, we may have disclosed each of the following categories of personal information for a “business purpose” (as defined in the CCPA) to each of the categories of third parties listed above in the Disclosure of Information section:
We do not share your personal information with any third parties for cross-context behavioral advertising (as defined by the CCPA), nor do we sell your personal information for payment. However, the CCPA defines “sale” more broadly to include, for example, certain communications of information to a third party for “other valuable consideration.” In the preceding twelve months, we may have disclosed each of the following categories of personal information with each of the categories of third parties listed above in the Disclosure of Information section in such a way that the disclosure may be deemed a “sale” under the CCPA, even though we do not sell your information for payment or discount:
Access to Information: You can ask us to disclose to you the following information if we receive a verifiable consumer request (see Exercising Your Rights, below):
When you make this request, the information provided may be limited to personal information we collected about you in the twelve months preceding our receipt of the verifiable request. We are not obligated to provide this information to you more than twice in any twelve-month period.
Deletion Rights: You can ask us to delete any of your personal information we collected from you, if we receive a verifiable consumer request (see Exercising Your Rights, below). There are exceptions to this right under the CCPA. For example, we are not required to delete your information if we need it to provide a product you ordered or comply with a legal obligation.
Correction Rights: You can ask us to correct any of your personal information you believe is inaccurate, if we receive a verifiable consumer request (see Exercising Your Rights, below). There are exceptions to this right under the CCPA.
Sensitive Personal Information Rights: We do not use or disclose your sensitive personal information for purposes other than: (1) to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services; (2) to prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted personal information; (3) to resist malicious, deceptive, fraudulent, or illegal actions directed at us and to prosecute those responsible for those actions; (4) to ensure the physical safety of natural persons; (5) for short-term transient use, including, but not limited to, nonpersonalized advertising shown as part of a consumer’s current interaction with us, provided that the personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer’s experience outside the current interaction with us; (6) to perform services on behalf of us; (7) to verify or maintain the quality or safety of a product, service, or device, that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by us; or (8) to collect or process sensitive personal information where the collection or processing is not for the purpose of inferring characteristics about a consumer.
Exercising Your Rights: To exercise your access, deletion, or correction rights described above, you may call or write to us (see Contact Information, below) or click on “Exercise My Access, Deletion, or Correction Rights .”
We cannot accommodate your request if we cannot reasonably verify your identity or authority to make the request and confirm the personal information relates to you. If you want to exercise your access rights, we will verify your identity by matching at least two data points provided by you with data points maintained by us that we determine to be reliable to verify your identity. If your request is for specific pieces of personal information about you, we will match at least three pieces of personal information provided by you with the personal information maintained by us that we have determined to be reliable to verify your identity, and we will require a signed declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. If you want to exercise your deletion right, we may verify your identity by matching at least two data points, or at least three data points with a signed declaration under penalty of perjury, depending on the sensitivity of the personal information and the risk of harm to you posed by unauthorized deletion.
You may use an authorized agent to submit a request to know or request to delete on your behalf. If you use an authorized agent, unless you have provided the authorized agent with a power of attorney pursuant to California Probate Code sections 4121 to 4130, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request, and we may also require you to verify your own identity directly with us or directly confirm with us that you provided the authorized agent permission to submit the request.
Personal Information Opt-Out and Opt-In Rights: We do not sell your information for payment. However, the CCPA defines “sale” to include certain transfers of information even without monetary consideration. You have the right to direct us not to “sell” or “share” (both as defined by the CCPA) your personal information. This is the “right to opt-out of sale or sharing.” To exercise your right to opt-out of sale or sharing, click “located at the bottom of this page or our homepage or call or write to us with the request (see Contact Information, below).
You have the right to request Triage Partners to stop sharing your personal information for the purposes of cross-context behavioral advertising or targeted advertising. You may opt out of having your cookie identifiers used for this type of sharing by turning on the Global Privacy Control at the browser level. Triage Partners does not sell your personal information as may be commonly understood. However, you may opt out of having your personal information shared with certain vendors that we use for providing insights about user interactions with our website and for delivering ads to you.
We do not have actual knowledge of selling or sharing the personal information of consumers under 16 years of age. We do not sell the personal information of consumers we actually know are under 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is at least 13 but not yet 16 years of age or the parent or guardian of a consumer under 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time by calling or writing to us with an opt-out request (see Contact Information, below).
Once you have opted out of the sale or sharing of your personal information, we will wait at least twelve months before asking you to reauthorize personal information sales or sharing. However, you may change your mind and opt back in to personal information sales or sharing at any time by giving us express authorization in writing at the email address or mailing address stated below (see Contact Information, below), and then we will separately confirm your choice to opt in.
You do not need to create an account with us to exercise your right to opt-out. We will use personal information provided in an opt-out request only to review and comply with the request.
Non-Discrimination: If you exercise any of your CCPA rights, your exercise of such rights will not cause us to discriminate against you, which means that, unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices or rates or level or quality of goods or services. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value to us and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. We currently do not provide a financial incentive program.
We intend to retain each category of personal information for as long as reasonably necessary to fulfill the purpose for which the information was collected, or as long as required or permitted by law or regulation.
Subject to certain limitations, California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California residents who have an established business relationship with us to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. To make such a request, you may email us at the email address stated below (see Contact Information, below). We are not obligated to comply with a request from the same customer more than once during the course of any calendar year. We are exempt from the Shine the Light law if we have fewer than twenty full-time or part-time employees.
The California Online Privacy Protection Act requires us to inform you how we respond to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services, if we engage in that collection. As there is no industry or legal standard for recognizing or honoring “do not track” requests, we don’t respond to them at this time.
This section is specifically intended for individuals residing outside of the United States (“US”). This includes residents of the European Economic Area (“EEA”) including the European Union (“EU”), the United Kingdom (“UK”), Switzerland and any other relevant jurisdiction outside the United States. Note that as a US-based business we are not necessarily subject to privacy and data protection laws in your jurisdiction, but we endeavor to comply with such laws to the extent they may be applicable to us and otherwise in our reasonable discretion.
Where required by law, all processing of personal information is justified by a legally-recognized basis for processing. In the majority of cases, processing will be justified on one or more of the following bases for processing: (i) The processing is necessary to perform a contract with you (such as if you have an account with us, participate in events that we sponsor or organize, or subscribing to any of our Apps, other services or email communications); (ii) The processing is necessary for us to comply with a relevant legal obligation, such as keeping accounting records; (iii) The processing is in our legitimate interests, which are not overridden by your interests and fundamental rights. Our legitimate interests are to use personal information to reasonably and responsibly conduct and develop our business activities without abusing any privacy interests or rights of such individuals, including provision of our Website, Apps and other services, facilitating communications between users, and engaging in promotional and advertising activities with partners that may be of interest to you; and (iv) In some instances, we rely on your consent to our processing (at times as a secondary basis for processing in an abundance of caution).
If you use our Website, Apps or other services from outside the United States, you acknowledge and agree that we may transfer your information to and from the United States. If you are in the EEA/EU, the UK, Switzerland or another jurisdiction that has imposed similar legal requirements regarding the lawful transfer of personal information from that jurisdiction to another country (e.g., the US), to the extent that we engage in such a transfer of your personal information (a “Cross-Border Transfer”) we will take steps to ensure that such Cross-Border Transfer satisfies known legal requirements. In particular: If we transfer personal information to a jurisdiction deemed by relevant regulatory authorities to provide adequate protection for personal information, we will rely on such adequacy decision, as applicable, and will otherwise take steps to conduct the Cross-Border Transfer using other legally-valid mechanisms, such as relying on your consent, or by entering into data transfer agreements with standard contractual clauses (“SCCs”) among affiliates and with relevant service providers, in any necessary supplementary safeguards. We monitor evolving laws and regulatory developments to assess if and when alternative or supplemental measures are available or necessary.
Residents of certain jurisdictions outside the United States may be entitled to exercise certain rights under privacy laws applicable to their personal information. This includes the right to (a) request access to your personal information; (b) request that we correct inaccurate personal information we hold about you; (c) request that we delete any personal information we hold about you; (d) restrict or object (i.e., withdraw consent) to the processing of personal information we hold about you in some circumstances; and/or (e) receive any personal information we hold about you in a structured and commonly used format. You also have the right to lodge a complaint with your supervisory authority if the processing of your personal information infringes applicable law. To submit any requests, or if you have questions or concerns, please contact us in writing at the address or email address stated below (see Contact Information, below).
We have implemented administrative, technical, and physical safeguards designed to secure your information, including personal information, from accidental loss and unauthorized access, use, alteration, and disclosure.
Unfortunately, however, no website, software, system, or database is completely secure or “hacker proof.” Although we try to protect your information, we cannot guarantee the security of your information. Any transmission of information, including personal information, is at your own risk. You are also responsible for taking reasonable steps to protect your information, including personal information, against unauthorized disclosure or misuse. For example, if you have a password to access an account with us, we encourage you not to share that password with anyone.
We will post on this page any changes to our privacy policy. The date the privacy policy was last revised is identified at the top of this page. You are responsible for visiting this privacy policy to check for any changes. Your continued use of our Website, products, or services after we make changes to this policy is deemed to be acceptance of those changes.
You may contact us at:
Telephone: 813-801-9869
Email: [email protected]
Mail: Triage Partners
205 S. Hoover Blvd., Suite 401
Tampa, Florida 33609
