Workflow Management: 3PL & OEM colocation services
Resolve Supply Chain Constraints with Colocation
Accelerate forward and reverse logistics with an on-site team that works alongside you for seamless product fulfillment and returns.
Talent + Expertise Equipped for the Circular Economy
Say goodbye to inefficient, complicated forward and reverse logistics processes. Triage colocation services provide the extra bandwidth you need to fulfill customer SLAs and boost ROI across your supply chain.
Our fully certified, highly skilled workforce can be deployed rapidly, at any scale, and at any location. With precision planning and industry expertise, we help you overcome capacity constraints and unlock efficiencies to meet the demands of today’s circular economy.
Forward Logistics Colocation
Streamline your forward logistics processes so you can get more done in less time. Deploy our skilled team in your warehouse to close efficiency gaps, improve speed to market, and deliver seamless product fulfillment.
- Product staging
- Configuration & assembly
- Specialized kitting
Reverse Logistics Colocation
Keep reverse logistics running smoothly to yield more ROI, improve your customer experience, and mitigate product value leakage. Our team works alongside you to increase capacity so you can manage returns processes efficiently at scale.
- Returns processing
- Screening and testing
- Product disposition & grading
- Parts inspection (AQL/QC)
Software Integration: WipIT
Forward and reverse logistics processes are often fragmented, difficult to scale and lack uniform standards. When you partner with Triage for colocation services, you also gain access to WipIT, our dynamic workflow engine designed to address these challenges. WipIT seamlessly integrates with your warehouse systems so you can capture critical data and align workflows with customer needs.
- Integration via APIs
- Real-time workflow management
- Dashboards
- Detailed analytics with Power BI
case study
Tier 1 Telecom Carrier Reduces CPE Return Cycle Time by
Customer’s Broadband Subscribers
Customer’s Annual Revenue
Problem
- CPE returns from customers were taking greater than 35 days to go through the traditional reverse logistics process
- High no fault found (NFF) returns were negatively impacting profitability
Action
- Implemented Triage WipIT™ solution to automate specific work instructions, test procedures, cosmetic standards, and materials usage
- Triage co-located resources were integrated within customer field offices and cross docks for process optimization
- Created innovative and flexible reverse logistics solutions to improve ROI
Solution
- Average cycle time was reduced from over 35 days to 2 days
- Eliminated 19 out of 35 touchpoints
- Reduced transportation costs and increased inventory turns
“Our team’s commitment to innovation and problem solving created a strong environment of collaboration with our client, and enabled us to reduce total number of touchpoints and improve ROI.”
Experience the Triage Difference
supply chain operations.